Functions:

Employee Relations and Policy Management:

Enhances the organization’s human resources by developing and implementing employee relations and human resource policies, programs, and practices.

Ensures that HR policies, practices, and procedures are in compliance with the organization’s bye-laws and service rules.

Workforce Planning and Staffing:

Conducts staff audits to identify gaps and propose optimal staffing levels.

Oversees the recruitment, selection, and deployment of staff to meet organizational needs.

Training and Development:

Identifies training needs and organizes training programs to enhance staff skills and performance.

Prepares employees for their roles through comprehensive orientation and training programs.

Job Structuring and Role Definition:

Maintains and updates job requirements and job descriptions for all positions to reflect current organizational needs.

Performance Management:

Ensures effective performance management by training managers to coach and discipline employees.

Conducts planning, monitoring, and appraisal of employee performance, including resolving employee grievances and counseling employees and supervisors.

Policy Enforcement and Compliance:

Enforces management guidelines by preparing, updating, and recommending HR policies and procedures.

Ensures compliance with legal and regulatory requirements, as well as internal rules and standards.

Record Keeping and Information Management:

Retains and manages historical human resource records by designing a filing and retrieval system, ensuring that past and current records are maintained and easily accessible.

Provides up-to-date staff information to the office of the General Manager for informed decision-making.

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